Privacy Policy

Effective Date: April 8, 2025

Window Depot USA of Savannah (referred to as “we,” “our,” “us,” or “the Company”) takes your privacy seriously. This Privacy Policy describes how we collect, use, share, and protect information obtained from customers, users, and visitors to our website. By accessing or using our website, you agree to the terms of this Privacy Policy and any applicable Terms of Service.

1. Information We Collect

Information You Provide

We collect information you provide through our website when you fill out forms, contact us, register for services, or participate in promotions or surveys. This may include personal information such as your name, email address, phone number, and mailing address. It may also include shipping information, payment data, and purchase history.

By submitting any form on our website, you consent to be contacted by Window Depot USA of Savannah via phone, email, or text. This includes the use of automated technology. Message and data rates may apply.

Mobile Web and Apps

When using our site via a mobile device, we may collect location data, device type, browser settings, and app-specific user behavior.

Interest-Based Advertising

We may automatically collect non-personally identifiable information (Non-PII) using cookies, pixel tags, or similar technologies for analytics, advertising, and to enhance your experience. This includes device ID, IP address, and browsing behavior.

2. Cookies

We use cookies and other tracking technologies to enhance your experience on our website. You may disable cookies in your browser settings, but some features of the site may not function properly as a result.

3. Use of Collected Information

We use the information we collect to:

  • Respond to inquiries

  • Provide services and updates

  • Improve our website and offerings

  • Customize user experiences

  • Comply with legal obligations

  • Conduct marketing and promotional activities

We may use third-party service providers to assist with these tasks and may share Non-PII with them as needed.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted third-party service providers as necessary to deliver services or comply with legal requirements. We may also contact you based on the information you provide.

5. Handling of Phone Numbers

5.1 Statement of Non-Sharing

We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.

5.2 Text Message Frequency

We may use your phone number to send text messages for various purposes, including appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to your inquiry.

5.3 Message and Data Rates Disclosure

When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your mobile carrier. You are responsible for any associated charges.

6. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from anyone under 13. If you are under 18, you must have a parent or guardian’s permission to use our site.

7. Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access or disclosure.

8. Links to Third-Party Sites

Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies.

9. Your Choices

You may opt out of marketing communications or the collection of certain data (such as cookies) by adjusting your preferences in your browser or contacting us directly at [email protected] with the subject line “Opt Out.”

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Window Depot USA of Savannah
2 Mall Ct
Savannah, GA 31406
Email: [email protected]